Boat — Unable to track product delivery status

I have placed my order on 15 th May 2021 from boat's official website..it's been ### 10 days I have been calling this number [protected]..the executives at boat just say you will receive a call from the executive in 48 hrs but I didn't receive any..I have been continuously calling this number but I am not getting any help..neither am I able to initiate refund not able to track my order. I suggest don't order boat products from their site..it's a scam.. pathetic service executives and services provided are even more worse.. highly disappointed with boat