Boat — Unsatisfactory service from boat

Hi i am conveying this message to boat company that i registered a warranty claim for my boat earphone that stopped working after 4months it has been more than a month since there is no response from the boat company and it is showing pending in the ticket status. Ticket number of the complaints registered are 1162215 and 1093063. This way quite upsetting from boat company side at least i[censored] people can't service within time then please do let the consumer know about the same.

I will make sure that i don't get into any purchase from boat. This type of response was absolutely not expected from boat company... Highly disappointed.