Boat — Unusual delay in Warranty related service lot more than mentioned time limit

I am sorry to say that the brand i trusted is not at all upto the mark that i used to think of.
I had purchased boat airdopes 441 last year on June 17 and one of them had stopped working in May so as usual i registered a complaint and in may itself and got my airdopes picked up for replacement or repair on 2nd of june and as mentioned the complainant should have been resolved by 12-24 business days but as you can see it has been one and half month since that and no notification or message has come from the company, Also i have contacted the CUSTOMER care for 15-20 times atleast, everytime they say you problem will be solved by 5 days. All the staff and company are ### and i recommend not purchasing item from this company at all
My ticket no. is 2446862