Boat — Waiting for replacement product ticket no1993216

Hlo.
With a heavy heart, I am writing my concern to you.

I am a customer of boat airpors 441

So, , I issued a warranty.
And on you've received my warranty product .

Then you successfully recieved it and issued a replacement and got an update that the product will be dispatched in 5 days. But till I've not received any details of my product yet.

I've issued compliant two times. But there were two mails telling to wait for 48 hours but no one responded till now.

So I request the consent authorities to kindly sort out this issue.

Ticket id -1993216