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Boat — Warranty claim but no replacement and no repair product

Address:P. Gannavaram 533240
Website:boAt

Sir i ordered boat wave lite wath i received it the day after i received it it didn't work so i claimed my warranty through return policy boat agent came and took the watch and left after that i got tracking ticket number :25968800 in the mail it will be 7 days after taking my watch I have not received any information or any mail from it
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