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Boat — Warranty claim issue for wired earphone

Website:support.boat-lifestyle.com

I am not able to register the complaint through the boAt website as it is saying my mobile number is not verified. i m receiving the OTP but its not showing any box to enter the OTP and hence I m able to proceed. Please fix the technical glitch.
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hence I am not able to proceed. the right side of my earphone (boAt bassheads 242 red) is not working.
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