Boat — Warranty claim not received

Address:	Mehboob ABU Saiyyed, V-care # Shop No.2, Mahavir Tower, Next Ganesh Talkies, MTNL Road, Near MTNL Exchange, Charai, Thane West, Maharashtra - 400601
Website:	support.boat-lifestyle.com/service-center

I have order boat rockerz 235 v2 bluetooth headphones on 13 july 2020. After using for just one month it's buttons stop working so i registeresd my complaint on 27 august 2020. After 2 days it product is picked up, after tracking my shipment it shows whhandover from[protected]: from 2 september 2020 is is not showing any update from boat. It is almost 1 month still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. 1461026