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Boat — warranty related

I registered a complaint on boat for my headphones not working properly they give me a ticket no. And generated the pick up of product and they received the product in Maharashtra. It's been 13 days since they received my product and doesn't revert the product back to me. Everytime I try to call on their service no. Answering machine says sorry we are closed today.
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Hey boAthead,

Can you share your ticket number? We will resolve this at the earliest.
If you have any other queries, you can write to us at [protected]@imaginemarketingindia.com, we are always available to help you out!!

Regards,
BoAt Crew
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