Boat — Wave call 2 - smart watch

Address:

Marathon Nexzone - ATLAS 1902 near NH 4/B, JNPT road, Palape phata junction, Panvel., Altis - 1908

The lock that holds the strap pin in the case just chipped off, I was wearing the watch when this happened luckily I was sitting so the watch did not drop down.
Complaint # 40703745, then I called in to explain the problem as the watch is just 3 months old, the lady just kept saying sorry its a damage we can't replace she just refused to understand the issue.
this is blatant robbery, its just pure theft, the plastic quality is very poor, as it just chipped of. (see the picture)
there is no issue with the working of the watch. It's just the build quality of the plastic not strong enough.
boAT has just chewed my money 1500/- SHAME.