Boat — When can I expect a delivery of my replacement product

Address:	Patna Bihar
Website:	Boat Nirvana

Gave my earphone for warranty repair/replacement. My ticket no. Is 1021553. Its been more than 3-4 months days now and then i tracked my package, it said it had reached the destined service center in mumbai. But till now i haven't received either the product or any mail regarding the service. And also within the next few days the warranty period for my earphones will be over, so i feel i wont be able to claim the replacement then. So i humbly request this issue be solved at the earliest.