Boat — Worst after sale service

Website:

support.boat-lifestyle.com

I had problem with my boat airdopes 201 so i had complaint Registerd on 16th of july. the courier person had pickup the product on 17th of july.after 15 days i, e 28th july. they still didnt updated any info regarding the issue later on i called the customer care then the replacement product was issued they had said it may take a week to reach to me.now its been more than 12 days still haven't heard from them. tried calling the customer care yet no1 responds. even mailed to the company yet no reply. worst aftersale service