Boat — Wrong product delivered in warranty claim process

Hi boat team,

I am writing this email for the third time to convey my worst experience with boat.

I have purchased the boAt Airdopes 141 - Cider Cyan (Beast ENX Mode) on 05/05/2022.


My airdopes stopped working so i raised the warranty claim(Ticket no:[protected] to replace the product.

And I gave my boAt Airdopes 141 - Cider Cyan (Beast ENX Mode) to the pickup boy for warranty claim.

But in my warranty claim physical report they reject my product & saying I have sent the wrong product .And image of product in report is not mine. And this wrong product also got delivered to me.


I request you to escalate this matter to the highest authority.

Herewith, I am attaching the image of the wrong product which I have received & also attaching the test report.

Ticket i have raised: 24277917