I ordered boAt earbuds recently product ( invoice attatched )
product name : boAt Airdopes 200+ carbon black
It was having some kind of issues so i claimed my warranty for the same having
Ticket number : 51903562
Name : Akriti Sharma
My ticket was accepted, after filling the whole form properly, the delivery person came and recieved my product, put them in a bag without package and seal and shipped it to the centre.
Right after the centre recieved my product they rejected my claim mentioning the wrong product was sent to them, but i sent the real product i was having.
I have attached the report i recieved from the centre showing a green blue colored case with wrong buds which donot belong to me.
now they sent my product back to me, Today i recieved the product[protected] and saw some other product with only case in the package not even the same they mentioned in the report and hence they replaced the product twice. attached the photos of wrong delivered buds.
Upon contacting the customer care i just get a helpless line to hear, saying we can't help you for this.
Im truely irritated and suffering alot for this harsh service from boAt.
I want my real product back to me or i want a new replaced product over my warranty claim.
PFA documents.
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