Boat — Wrong replacement of product

I had claimed warranty for my boat air dopes 433 twin Black on 12th March, 2022 and my service ticket no is 20036010. The replacement product got delivered on 26th March but it is not the same product for which I had claimed warranty. The product I got after warranty claimed is air dopes 431 and are also not working properly.I had clearly mentioned in the complain filling form that I don't want any other product as a replacement. I just want my original product.But they still send me another product and then, I called it's customer care they said they will highlight my complain again but nothing happened. After some days, I called again to customer care service and they said I had to complain again. I complained again on 8th April, 2022 and my service ticket no is 20440526.The replacement is delivered on 15th April, 2022.But the product is the same product I had given to the delivery person. They had not even replaced it and gave me the exact same product I first received after claiming warranty which is still not working properly.This is my second time complaining in consumer complaints. After first time complaining, the boat company only replied my emails and said I had received my product and all the mails have same answer. I had specifically written in the mails that my product in replacement is wrong but they did not even bother to read my mail. I just want to get the product I had purchased is boat air dopes 433 twin Black not any other product which is way cheaper than my product and if I have to compromise at least the product should work properly. The replacement they send does not works properly either. I am really disappointed in the company. I really don't think after this bad customer service I am willing to buy products from them in the near future. I regret claiming the warranty and purchasing from boat it's such a bad experience. I just want my original product air dopes 433 twin Black and does not need any other as a compromise because I am not a patience person.