Bombay Hospital — Re: regarding to charge surcharge @ 20 % - Reminder-2

1 Review
Mumbai, Mumbai City District, Maharashtra, India
Bombay Hospital is charging a surcharge - 20%!!! Is such high surcharge justifiable? I have enquired with other renowned Hospitals in Mumbai itself where Surcharge is not applicable in many of the Hospitals.I am writing this because I myself experienced this recently. I was admitted recently and the hospital charged 20% surcharge on the entire bill amount. Over and above, this surcharge was not eligible for reimbursement / cashless from the insurance company as this was classified as "Non Medical" expense. Is this justifiable? Even after the hospital charging for all the services rendered, i.e. Doctor charges, nurse charges, Room charges, operation theater charges, etc.After lodging complaint with Bombay Hospital the concerns are not replying. I am unable to find the out way to proceed. I will appreciate if someone can throw more light/guide me on this issue. pradeep saini

Complaint Status

[Sep 23, 2014] Bombay Hospital customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 73 1407 7000, +91 73 1400 1713
    +91 73 1400 1717
    Marine Lines, 12, Bombay Hospital Marg, Mumbai, Maharashtra, India - 400020
    Bombay Hospital - Re: regarding to charge surcharge @ 20 % - Reminder-2