Claimed

Bombay Hospital Complaints & Reviews

1
Last updated Jan 31, 2024
Complaints 73
Resolved
4
Unresolved
69
Quick Links
Statistics
Share
Contacts

File a complaint to Bombay Hospital

Having problems with Bombay Hospital?

File a complaint and get it resolved by Bombay Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bombay Hospital
Customer Service Contacts

Bombay Hospital Phone Numbers

Phone
+91 73 1407 7000, +91 73 1400 1713
27
21
+91 73 1400 1717
13
10
Fax
+91 73 1426 6571

Bombay Hospital Website

Bombay Hospital Head Office Address

Marine Lines, 12, Bombay Hospital Marg
Mumbai
Mumbai City District
Maharashtra
India
400020

Bombay Hospital reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinaytex
from Pune, Maharashtra
Report
Copy

Docter

Address:Mumbai City, Maharashtra, 400020

I had taken treatment for my stomach problem from Dr. D N Amarapurkar, BOMBAY HOSPITAL on 10/10/2016 . After few days I started same problem . Today i visited to consult him, there staff told me to pay same 2000/- rs for follow up also. I refuse to pay at counter . they told me to talk to DR. Amrapurkar, Then i walkin to talk to Dr.Amarapurkar. As I started to tell my problems, He told me pay 2000/- very rudely, He even not listed my single...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Kesarwani
from Phalodi, Rajasthan
Report
Copy

Hospital forced patients to buy medicines from hospital pharmacy

Address:Mumbai City, Maharashtra, 400001

In patient are forced to buy medicines from in-house hospital pharmacy. Patients relatives are given only requisition number on a paper chit, without any details of medicines.
Things like diapers for patients, which are easily available outside at much cheaper price @Rs. 30, are sold @Rs. 150 per piece.
As per Supreme Court order, no hospital should force patients to buy from in-house pharmacy. Please take adequate actions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay davee
from Indore, Madhya Pradesh
Report
Copy

Wrong discharge summary so that patient is unconscious

Address:Indore, Madhya Pradesh, 452010

Dear sir,

Ip no. of mr. 3940512
Ip no. of my father : 3940731

My father is hospitalized in bombay hospital on 12.10.2016 (room no.1008 in the name of mr. rajesh kumar dave) and discharged on 14.10.2016.in this regard, please note that hospital staff has wrongly given me discharge summary of mr. shishir kumar instead of mr. rajesh dave in which staff of your hospital brief me medicines which has been shown...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pareshchaudhry
from Mumbai, Maharashtra
Report
Copy

Illegal 20% Surcharge Fee by Bombay Hospital

Address:Mumbai City, Maharashtra, 400018
Website:bombayhospital.com

My wife got operated on 27th August 2016 and there was no mention of any surcharge or related fine print additional costs by the Hospital authorities to us. Post surgery I have raised a huge protest against the Hospital Authorities in writing and have also issued a legal notice to the Trustees to stop this illegal charge. No patients are liable to pay additional cost over and above the medical fees as prescribed by the hospital.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikki1111
from Phaltan, Maharashtra
Report
Copy

I'm complaining for the doctors.

Some of the doctors here are very careless. They don't follow their own time table. I waited for about 3 hours to meet a doctor. His time was 12 afternoon but he came at 2:30 pm. This is very disgusting. Being a doctor they should be punctual. People come from all over the country just to get a good treatment here and they are just interested in money. If they are giving a appointment, they should be particular about it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roni3345
from Mumbai, Maharashtra
Report
Copy

not proper communications between patients rels

Address:Mumbai City, Maharashtra

Bombay Hospital is providing general ward to patients, but general ward staffs is not proper communicate between patients relatives, If we anything ask with any staff, they will feel us General ward is not for a luxury service, staffs is insulting the relatives, no one giving proper reply and proper answer... This is my 4th experience, and i m facing harassment from hospital... Pls do something, i don't won't to do complaints, i just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruchit poo
Report
Copy

SURCHARGE ISSUES

Address:Mumbai City, Maharashtra

WHY IS BOMBAY HOSPITAL CHARGING SURCHARGE FROM PATIENTS ALREADY THEY ARE CHARGING HUGE FEES ON BILL OF 119492 S.C OF 18890.47 IS CHARGED ... FOR WHAT THIS IS CHARGED...NOW THE INSURANCE COMPANY IS SAYING WE WONT REIMBURSE YOU THE SURCHARGE AMOUNT... FEEL CHEATED BY BOMBAY HOSPITAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
virbala
from Mumbai, Maharashtra
Report
Copy

Repayment of deposit

Address:Mumbai City, Maharashtra

Rs. 15, 000/= (5000 + 10, 000/=) paid as admission deposit for cashless knee replacement surgery on Dec. 9, 2014.. In-patient number: 1284473; NAME: VIRBALA SHAH Class: NW II Discharge Date: 12/12/2014 TPA: Health India tpa services pvt ltd. Have contacted Marketing section, at the instance of the Billing Dept, in person three time periodically after February 15, 2015 and made several calls regarding status of my deposit. The last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaishali s bundela
from Indore, Madhya Pradesh
Report
Copy

Misbehaviour with patient’s Family member

Address:Indore, Madhya Pradesh

To, Whomsoever it may concern Bombay Hospital 6th April 2015 Sub: Misbehaviour with patient’s Family member Sir/Madam, This is to bring to your notice, an unfortunate incident that took place in Bombay Hospital, Indore(m.p). I vaishali Bundela was in the Hospital with my Mother on 2/4/15 for her dialysis, there was a mayhem in the unit amidst her dialysis. I needed some help and thus went to call the Nurse, when I reached there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeep.saini
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: regarding to charge surcharge @ 20 % - Reminder-2

Address:Mumbai City, Maharashtra

Bombay Hospital is charging a surcharge - 20%!!! Is such high surcharge justifiable? I have enquired with other renowned Hospitals in Mumbai itself where Surcharge is not applicable in many of the Hospitals.I am writing this because I myself experienced this recently. I was admitted recently and the hospital charged 20% surcharge on the entire bill amount. Over and above, this surcharge was not eligible for reimbursement / cashless from the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suminder1105
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surcharge related

Address:Mumbai City, Maharashtra

Bombay hospital has charged me a surcharge which was not reimbursed by the insurance company. First I thought its a normal process. When I went for further treatment of my son at Lilavati hospital they didn't charged me any surcharge. Which looks strange to me. I think Bombay hospital is doing something illegal here....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anshu75
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surcharge

Address:Mumbai City, Maharashtra

Bombay Hospital is charging a surcharge - 20%!!! Is such high surcharge justifiable? (I am not sure about the surcharges prevailing in other hospitals).

I am writing this because I myself experienced this recently. My mom was admitted recently and the hospital charged 20% surcharge on the entire bill amount. Over and above, this surcharge was not eligible for reimbursement / cashless from the insurance company as this was classified...
Helpful
1 other people found this review helpful
1 found this helpful
14 Comments
Report
Copy
P
puneet.rawat
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ill-treated @ Suyash Hospital Pvt. Ltd. & Bombay Hospital - Indore

Address:Indore, Madhya Pradesh

This complain is with regard to Sayush Hospital Pvt Ltd. Indore and Bombay Hospital, Indore
My Contact Email: [protected]@gmail.com
I will be happy to provide you with the invoices for the below mentioned medicines taken.

If you do get a chance to read the whole complain, feel free to make your own opinion. On a personal note, I wish I could notify Mr. Birla and the other owners of hospitals mentioned of bad services...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy