Bombay Hospital — Surcharge

 
14 Reviews
Mumbai City District, Maharashtra, India
 anshu75
Bombay Hospital is charging a surcharge - 20%!!! Is such high surcharge justifiable? (I am not sure about the surcharges prevailing in other hospitals).

I am writing this because I myself experienced this recently. My mom was admitted recently and the hospital charged 20% surcharge on the entire bill amount. Over and above, this surcharge was not eligible for reimbursement / cashless from the insurance company as this was classified as "Non Medical" expense.

Is this justifiable? Even after the hospital charging for all the services rendered, i.e. Doctor charges, nurse charges, Room charges, operation theater charges, etc.

I am unable to find much information on surcharge on the internet. I will appreciate if someone can throw more light on this issue.

Complaint Status


[Apr 25, 2014] Bombay Hospital customer support has been notified about the posted complaint.
Complaint comments  13 Comments     Updated: Share0Tweet0

Comments

Hi,

The hospital has levied 20% surcharge on Hospital Bills . Are they eligible to charge 20% ?
Yes I do agree, why Bombay Hospital is charging such a high surcharge - 20%!!! (I am not sure about the surcharges prevailing in other hospitals).

I am writing this because I myself experienced this recently. My mom was admitted in the hospital recently and the hospital charged 20% surcharge on the entire bill amount. Over and above, this surcharge was not eligible for reimbursement / cashless from the insurance company as this was classified as "Non Medical" expense.

Is this justifiable? Even after the hospital charging for all the services rendered, i.e. Doctor charges, nurse charges, Room charges, operation theater charges, etc.

I am unable to find much information on surcharge on the internet. I will appreciate if someone can throw more light on this issue.
THE SURCHARGE IS TO HIGH WHICH THE INSURANCE CO IS NOT PAYING
I HAD PAID SURCHARGE OF RS 25000/- WHICH I DID NOT RECIEVE UNDER MEDICLAIM.
I THINK ALL SHOULD KNOW THSI FACT WHILE OPTING FOR BOMBAY HOSPITAL AND THE HOSPITAL SHOULD ALSO INFORM BEFORE ADDMISSION

SANGEETA JAGGIA
Hi, same thing happened to me at Bombay hospital. I went for my 6 months old son's brain tumor surgery at Bombay hospital for which they have charged me rupee 35000 as surchage on the total bill which was not reimbursed by insurance company. Last week I went for angiography for my son at Lilavati hospital and they didn't charged me any surcharge. which looked strange to me. Since then I am looking for more information. you can contact me at suminder1105@gmail.com. we can club more people with same problem and move to court against Bombay hospital. Because this is the money which hospitals are not giving to government either and considered as black money
My seft is vinit jaiswal .I am also suffering the same ...

We should complaint against the hospital for this..
Hi,

I am Vinit Jaiswal..

My father Nandkishore Jaiswal was admitted in Bombay hospital one month ago.

Hospital chare Surcharge of amt 3500 which is not cover in mediclaim..

They are not giving any of the details for this charge.. Please take an action for this.
Bombay Hospital is just for cheating patients in terms of surcharge and also charging higher on life saving drugs. The biological injection which is available at 60, 000 in any other hospital is being charged 80, 000 in Bombay Hospital.
same thing happens to me in bombay hospital they charge 11700 on surcharge and which is not cover in
mediclaim
What has been the outcome of this consumer complain?

We've had a similar experience and have sued the hospital.

http://www.mumbaimirror.com/mumbai/others/Bombay-Hospital-sued-over-surprise-sur...

Can ask you friends who have posted comments please contact me over email.

Kindly send me a message with your phone number on vineetparikh@hotmail.com .
hempat1's reply, Mar 4, 2018
hi
I m Hemant Patil, Bombay Hospital charge me surcharge .My mobile no is 9769738968.
Please contact me
Hi, my name is Ahmed Khan and I am still being admitted in bombay hospital and I have also experienced the same thing that is pertaining to 20 percent surcharge in the interim bill that I have received. Even I also have a mediclaim policy and I may have to pay surcharge from my own pocket. My cont number[protected]. Please make an enquiry as to why they charge such a heavy surcharge. No other hospitals charge surcharge in the bill. Does the surcharge amount goes to the government in the form of tax. I think they are following an illegal way to make money in the form of surcharge.
Hi,

I am Ronak Jain

My Mother Nirmala Jain was admitted in Bombay hospital last week.

Bombay Hospital have chareged Surcharge @20% which sumed to rs 30, 000 which was not cover in mediclaim policy.

Do let me know any course of action against this at caroankjain16@gmail.com
I had got my daughter treated for a small cut and the surcharge that I paid was Rs. 25000+ some Rs.8300 of non medical items and balance amnt of Mediclaim 5%, despite a hefty five star fees for paltry facilities. Really felt cheated by Bombay Hospital. My ID is nitinbanzal@gmail.com.
Please take this as a complaint against Bombay Hospital and take some serious action against this official loot.
Dear All,

By reading all the above comments I am regretting on why did I opted to go to Bombay Hospital for my mother in an emergency case. She complained about the pain in the chest just yesterday and we rushed her to Bombay Hospital thinking that we will just go to emergency and take some medication and all will become fine. They ECG was fine but still they took us to the ICU stating to keep her in observation for one day which was understood seeing her health which was not that normal.

She got admitted just yesterday at 5.30pm and was discharged today morning around 10.30 am. We were surprised to see a final bill of Rs. 35, 530/- for one night (not yet completed 24hrs in the hospital) in which 5500/- was charged as 'Surcharge'. But thinking we have no option then to pay and get discahrge from hospital, I paid the all the amount and took discahrge. I also had a second thought that it might be some kind of tax that govt must have imposed, they hospital cannot cheat on all such things. I underestimated and to my suprise when I reached home and googled it, I was completely shocked to read all the reviews and the same suitaition ppl have gone through. I don't understand what we can do in such case. My email id is rahulrtiwari85@gmail.com. If my experience can benefit to ppl in some or the other way or I can be of any help please do contact me on the above email id.

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    Marine Lines, 12, Bombay Hospital Marg, Mumbai, Maharashtra, India - 400020
    Bombay Hospital - Surcharge