[Resolved] Book My Show — I didn't get my money refunded

 
6 Reviews
India
 Reshma Ravi on Aug 6, 2017
I have booked 2 tickets for valerian & the city of a 1000 planets 9:30 am show at Gopalan cinemas
Bannerghatta road, Bnglr for 02/08/2017 through book my show.Unfortunately only 4 people came for the show and the theatre ppl refused to run the show saying that distributers were not willing to do it. They have promised about refunding the cash by that day itself, but till now I didn't get refunded & they are not responding properly.
Booking ID: WCZ3ZTU

I didn't get my money refunded
Complaint marked as Resolved Sep 17, 2017
Verified Support
BookMyShow Customer Care's response, Aug 14, 2017
Hi Reshma,

We sincerely regret the level of discomfort you have faced while transacting with us.

The said transaction has been initiated from our end.

Ideally, the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank.

You may note down the reversal code 700373

Please quote the above-mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [email protected] )

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Rajesh Right's response, Aug 20, 2017
No this show payment return
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

I booked tickets of harry met sejal on bms. I wanted to book a show of saturday but due to some mistake i booked for friday.
I immedietly tried to cancel the ticket but it didnt allow me to.

Please help
BookMyShow Customer Care's response, Aug 14, 2017
Verified Support

Hi,

Your view on the situation is very important to us.

We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

Since online bookings are confirmed transactions, tickets once booked cannot be canceled, exchanged or refunded from our end.

Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Shows Chenge booking cancel

Sir I request I to please provide offer codes.we are inconvenience with that . Please help us for movie code offer.w e installed our book my show app in other offers we cant to get proceed to get the above offer and any other tips offers. So kindly take my request and provide movie code offer.with my friends I am waiting eagerly.Thanku.
I have booked my tickets for movie Anabella in melody 4k Dolby atmos threatre .during payment I have done it through debit card ( rupay card) I have received OTP also.but amount has been debited from my account but tickets were not booked.i have done twice.i want my money back
I tried booking from my bank account and it showed failed attempts so i booked from my fathers account, that was successful. but later i recieved another message saying money has been taken from my account also. money has been taken from both the accounts for the same seats for the same show twice. i need my money back.

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    Book My Show - I didn't get my money refunded