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BookMyShow
Bigtree Entertainment Pvt. Ltd.
Customer satisfaction rating: 68%
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1127
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BookMyShow Customer Care

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Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

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Additional info
Delhi: +91 11 3989 5050
Mumbai: +91 22 3989 5050
Bangalore: +91 80 3989 5050
Chennai: +91 44 3989 5050
Noida: +91 120 3989 5050
Gurgaon: +91 124 3989 5050
Pune: +91 20 3989 5050
Chandigarh: +91 172 3989 5050
Faridabad: +91 129 3989 5050
Lucknow: +91 522 3989 5050
Agra: +91 562 3989 5050
Jaipur: +91 141 3989 5050
Hyderabad: +91 40 3989 5050

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Customer satisfaction rating
68%
Complaints
1127
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31
Resolved
742
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BookMyShow Complaints & Reviews

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On 28th March I tried to book tickets on bookmyshow for 'Godzilla v/s Kong at Shipra Mall Indirapuram. I may have typed the...
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Hi sir, urgent work so going, mrng show missing sir, please help for me
Iam urgent work sir missing on movie
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    I tried to cancel my tickets but the cancellation page showing error due to technical error since last 2 days..this will cost amount of Rs 1350/- including convenience charges.
    I am unable to cancel my booking prior 3 days before
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      For April 3rd I booked tickets...due to covid lockdown/curfew ticket as cancelled... and I have not received my refund..this is really bad as there is no proper answer. Irrelevant answers I don't want... kindly read before replying

      For april 3rd check you guys cancelled my booking... I did not do...where is my refund
      Refund from book my show
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        Internet handling fee on book my show app is going way over normal. Last time I've paid INR 62 and INR 32 for my last two movie tickets respectively. They are taking advantage of innocent customers and this must be stopped right away.
        Internet handling fee Book my show
        Internet handling fee Book my show
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          I have booked ticket for Kong vs godzilla on bookmyshow sterling theatre fort Mumbai 400001.. I selected the method o[censored]pi...
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          As i Booked a ticket on 31st march so ampunt git diducted in my account but i didn't received the ticket so kindly refund the amount. the toatl amount its 694/- made a payment through Phonepay. i attched a payment diducted copy also so kindly check and do the needfull as soon as possible.

          Thanking You
          Nandish
          Amount Deducted but ticket did not received
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            As per an RTI filed over an year ago with RBI, it was confirmed that RBI has not authorised ticket selling apps and e commerce sites to charge additional charges in the form of convenience fee but BMS has charged 100 as convenience fee from me recently when I booked tickets through this app.
            Trans ID related to same is TRAFJQD
            Additional charges on ticket booking
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              BookMyShow stream has deducted money from my account 150/- and not given me the rental of Justice League Snyder Cut. I again tried from my wifes account... she also paid bookmyshow yet we are unable to virw tge services. They again ask to pay. They are cheating the subscribers.. pathetic.
              BookMyShow Stream
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                Rs 358.64 debited from my debit card but seat not booked (02 seats) today at 20:10 hrs.
                Transaction no.[protected]
                Amount debited but seat not booked
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                  March 10 I have 3 tickets booked.but haven't got tickets, however money has1041.06 has been deducted my account.
                  Kindly help me
                  Below mentioned is the transaction details
                  Amount deducted from my account..
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                    I have bought the 4 tickets of Indian vs England 3rd test match, day 4. The match was concluded in 2 days, therefore the match didn't continue for remaining days.

                    We have contacted Bookmyshow support several times and today finally they denied to give refund...

                    Here are the detail:-

                    - 3rd Test (Pink Ball) India vs England
                    - Block D BAY 2-Lower
                    - Fed 27 2021
                    - Seat BB13, BB15 BB17, BB19
                    - Ahmedabad, Matera Stadium

                    Thanks

                    -
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                      I had booked my ticket in bookmyshow website for the movie Robbert on March 12th Friday 6.00 (6 tickets)...but my amount has been deducted...i didn't get ticket confirmation...how could my moneywill be refunded
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                        I used upi payment yesterday
                        My money is deducted but no tickets are provided
                        So plz resolve and refund my money
                        Money deducted but no tickets
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                          I was trying to book movie ticket from bms and paid through UPI (google pay) but ticket could not be booked.

                          Below...
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                          Hi, i have booked 2 tickets in EA (chennai) on 05/03, the amount was debited but not received any confirmation of booking ticket. Requesting to refund the debited amount.

                          Amount: Rs 457.08 debited from a/c **4107 on 05-03-21 to VPA bookmyshow1axisbank

                          UPI Ref No[protected]

                          Thanks
                          Hi.. request any update over here.. i am not yet received any refund
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                            The coke we are provided for 40 rupees is so much diluted with water which tastes just like a water which is just served chilled.. Worst quality ever experienced, please take necessary action required

                            THANK YOU
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                              Dear sir
                              I had booked the 2 tickets in bookmyshow app the amount is debited from the account but the tickets were not issued
                              Kindly refund the amount as soon as possible I had attached the message which amt had debited debited from the account and reference I'd
                              Amount is debited but tickets is not booked
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                                I'm Divya, I have made a payment through phone pe of 694 rupees to book my show around 8.08 pm on 20th Feb 2020 for a show...
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                                Hi my self Nandish Here i just booked a ticket but the amount its diducted 2 times in my bank account the total amount i booked...
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