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BookMyShow Complaints & Reviews

2.9
Last updated Feb 20, 2024
Complaints 1524
Resolved
852
Unresolved
672
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BookMyShow reviews & complaints(1524)

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R
rambvvs
from Hyderabad, Telangana
Feb 20, 2024
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Not refunding amount

I have booked movie ticket through bookmyshow app on 11th Feb 2024 but show was cancelled due to some technical issue, theatre management said they will refund next day through bookmyshow app, today is 20th feb 2024 till now bookmyshow not refunded amount, i have followed up with them 4times, every time they ask what is the issue and ask me to contact after 72 hrs this is repeating, so kindly resolve issue....
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R
Ravi1418
from Coimbatore, Tamil Nadu
Jan 25, 2024
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Offers listed are not at all applicable

I am trying to book a ticket using HDFC times card. In the offer section it list as 25% offer. But when I enter my card details for payment, it always says that the card limit has reached. This is not the only time. I am always getting this. When I try to chat with the customer care I am not even getting connected to the advisor. If book my show is not going to provide theh offer why it is showing it in the first place....
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I prasad
from Mandapeta, Andhra Pradesh
Jan 19, 2024
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Amount debit tickets not confirmed

Today i booked 3 tickets hanuman movie rajaratna theater Mandapeta .2.30pm show . My amount debit but didn't receive any confirmation.My transaction I'd T2401190503213593438251...
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S
simrannajwani
Jan 8, 2024
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Argy X Massano @ Nesco Mumbai

My Booking ID reference is : NCER0Y5WS13ABB

I had booked ticket for the show scheduled on 24th December, 2023. The event was preponed to 23rd December, 2023 without any information from BMS. Only a few days prior we were informed. This is extremely unprofessional. How can they expect us to be available on 23rd December when the tickets are booked for 24th December? I paid 11, 908 INR for the tickets and was told by the organizers...
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To bookmy shows
Pls refund my tickets amt, 2nd dec 21.15 I booked tickets through phone pay app 559 rs deducted in my account but cannot get tickets I was tryed but app can't working your app network problem can't working and can't book my tickets, I ask the ticket keeper my order booked he says all tickets are sold no any your online booking, i feeled very sad I had bought next show tickets phisycily collect

Subject:...
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I've a gift card voucher & the expiry date is 4th Jan, 2024(today) 23:59 .
I'm trying to apply that gift voucher from 10pm .still, it is showing "balance has been exhausted". I've never used this voucher....
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I want detucted money back...
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M
MeharZ
from Howrah, West Bengal
Dec 19, 2023
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Money deducted but movie tickets not confirmed

Money deducted online through UPI portal but movie tickets not confirmed....
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Address:Indiranagar

Hi,

I had booked a comedy show ticket which was confirmed for 10th dec, 8pm at yuck comedy club indiranagar. I reached the venue and waited for 10mins and venue was closed.
I asked a person on ground floor and was told that the show was cancelled since only 2 tickets were booked (mine).
I wasn't informed about the cancellation until I reached and investigated myself. Terribly embarrassed in front of my friend...
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On 27 May 2023 I had booked movie tickets on BookMyShow worth Rs. 898 with Transaction ID T2305271410551012623296 and UTR[protected]. The amount was deducted from my account but the booking was cancelled. I had initiated a refund, and the app shows that the amount has been refunded, but I have not received the amount till date.
I have reported the transaction multiple times, but to no avail....
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V
Vikash15
from Visakhapatnam, Andhra Pradesh
Oct 30, 2023
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Extra Cost in form of donation by BookMyShow

Address:BookMyShow

I have booked tickets in BookMyShow on 10/29/2023 for the movie shown in tha attached screenshot. Everything looks fine untill I noticed that they have an extra Rs 4/- added as donation for 4 tickets,

The problem I found is that that 4rs is not a matter to keep it as a donation after paying extra amount in form of GST etc.. and who knows that they are really donating or using for good all the amount they are collecting from...
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N
Np5
Oct 30, 2023
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Received wrong tickets

I booked for leo movie and they issued tickets for irugapatru movie, I immediately contacted the Coutomer care and complaint about it but they refused that and they refused to refund my money...
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S
Sabu Narayanan
Oct 29, 2023
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Refund for ticket cancellation

I have booked a ticker through bookmyshow in PVR screen in Kochi. This was done on 28th October for 29th October 7.05 PM show. I had booked the ticket for 4 people. It clearly stated that i can cancel upto 20 minutes prior to the show. Just to keep the back up i shared the booking code with my wife as well. Apparently this was a split and it did not give me any warning that if i do this, i will not be able to cancel the ticket. Now i am told...
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S
Suhaasini
from CHENNAI, Tamil Nadu
Oct 28, 2023
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Refund for Leo Movie Tickets

Website:bookmyshow

I had recently booked a movie tickets for Leo Movie in Chennai. My payment was processed but my tickets were not booked. The refund was initiated but it's been 10 days, I have not yet received the amount. I have already complained at customer service twice with no response. I want the amount credited at the earliest....
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P
Padmanabhan Ramasamy
Oct 21, 2023
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Regarding seats allocation

Address:Chennai

Tickets booked to watch LEO movie in krishnaveni theatre for 22.10.23. Seats showing in C Row only to start with . So 3 Seats booked. Now today morning in AA Row seats are available for same show same date same price. Please change my tickets to AA Row and confirm via mail...
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K
Kaviyuvi
Oct 20, 2023
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Not giving full refund

Address:1/140 Mohan T kallyievaluvu kaligoundampalayamlayam
Website:Bookmyshow. In

I booked a ticket by mistake because I searched one theatre they shown another
Theatre I didn't realize that after booking a ticket I found out that was a another theatre
I an nammakkal district but the theater they book my ticket is chennai I request them that I was made it by mistake but they don't give me a full refund. The website I booked the ticket I don't see any terms and conditions and location of the theatre. So i...
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A
Anmol Girish Mehta
Oct 19, 2023
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Need to cancel Booking Number - DYNM00F1EP1EBT related booking

Address:A-7, Gangli Vihar, Mogul Lane, Mahim, Mumbai 400016

We were told Neymar will be playing for the match; he is now not going to play. Have booked the ticket on 17th October, 2023 and want to cancel the same.

Book My show people for cancellation just dont come on the contact number given. I have been holding the call since the last 45 minutes and I was caller number 4 and still no one has come on the call to attend the query.

I have been told they are busy - 4 th...
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G
gklgkl
Oct 18, 2023
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Payment deducted but tickets not issued

I have booked 2 tickets for the movie LEO at INOX LUXE CINEMAS CHENNAI for the date of 20.10.2023. I have paid the amount of Rs. 461.80 within the given time but I HAVE NOT received either the confirmation mail or the tickets from the bookmyshow. This is so disappointing and I need a full refund of my money. Kindly resolve it as soon as possible....
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K
Oct 13, 2023
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Food not allowing in my show

Eorbit Amravati Maharastra
Service person is not allowing children home food in the theatre, when I going for Watching Mission Raniganj on 13.10.2023 9.15 pm show timing....
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S
Shellyy
from Greater Noida, Uttar Pradesh
Oct 9, 2023
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Events timings were changed without any communication

I had booked 2 tickets for a show in Delhi later they changed the timings and did not send any communication, and it was not possible for us to attend the show at the changed timings, so I contacted their customer care service but they were not helping with anything at all either they should have refunded or shared some other resolution, None of it was given. When booking were happening it was showing 3:30 pm timings on 9th October and later...
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