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BookMyShow Complaints & Reviews

in.bookmyshow.com
2.8
Updated: Apr 19, 2025
Complaints 1533
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BookMyShow reviews & complaints(1533)

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A
Ashik Mridha
Apr 19, 2025
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VIP tickets

VIP tickets cost too much compared to regular ones!...
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Parmitaa
from Pune, Maharashtra
Aug 25, 2024
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Payment done but did not get tickets confirmed

Booked Tickets through official website by Fam Pay did pay Rs.1100 to BIG TREE ENETERTAINMENT but did not receive Ticket confirmation on WhatsApp nor on Email of the Stree 2 5:30 pm show at PVR Kumar Pacific Mall, Pune...
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R
ravir29
from Pune, Maharashtra
May 26, 2024
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Denied refund for a show which was open and it was raining heavily

Booked tickets for 11th May Sonu Nigam show from @bookmyshow . The show's start time was 6.30pm. It was open air and it started raining heavily around 7pm (show hadn't started). It rained heavily for 45 mins, we were drenched and had to leave ! We are denied a refund, is it fair?...
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S
Shreyasks
from Bengaluru, Karnataka
Apr 13, 2024
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wrong information-over price charged

BookMyShow company is cheating the customers where they are showing different price before payment and after payment.
I have booked the ticked to the movie named Tillu square (Telugu)movie where while at the selection page the price per ticket was showing as 280rs and I have booked 2 tickets it should have been 560rs but at the payment page where they have charged me 600rs and GST.. they are looting consumers...
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G
GrishmaSingh15
from AJMER, Rajasthan
Apr 3, 2024
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It has been OVER A MONTH and I have still not received my refund from BookMyShow for an event cancellation (SPXCE Festival)
I got an e-mail from the company that they have initiated my refund on 29th Feb'24 but nothing has been received.
I have shared my bank statements, invoice for the event with their customer support team and yet, no response has been recorded.

I have never seen such an unprofessional and unethical behavior before and they must be sued!
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    P
    Progressive pen
    Mar 31, 2024
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    My order canceled and not refunded my amount

    I ordered a cake on 13th March, ordered canceled by flora sensation & mailed me that amount will be refunded within 15 days but no amount is still refunded n no information n response from flora sensation as I have been mailing them since 13th March

    Kindly confirm me as soon as possible...
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    A
    Aditya Birthare
    Mar 24, 2024
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    Money Back Of Movie Ticket Cancellation

    Hey!
    I had cancelled my movie tickets on 10th of March 2024. I had done 3 tickets which had cost 850.95 with the help of PHONE PAY app .
    Transaction I'd : T2403100031197955246406
    Collect I'd : HDF93DDE5C2F6724F38A22C8A2A452891C4
    According to your policy I should got back my cancellation money but not received yet .
    So get back my money .

    Thank You
    Aditya...
    +2 photos
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    A
    Abhijeet Misal
    from Pune, Maharashtra
    Mar 18, 2024
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    They have not refunded the complete amount to me.

    Hello,

    I booked a ticket for a movie on 1st March for movie "Man Yedyagat Zala" which cost me 316.68 Rs. The ticket amount was 260rs for 2 tickets + the filmy pass. The show was cancelled at the theater. So, the theater informed me that the amount will be returned within 7days, which was not returned on time. After contacting the bookmyshow support team for 2 weeks and contacting the theater regularly it was done. The 7days...
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    A
    AniAnil_S
    from Hyderabad, Telangana
    Feb 26, 2024
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    Complaint for Movie Cancelled Booking I'd: W8Q7BG6

    Address: Hyderabad

    I am writing to express my disappointment and frustration regarding the recent experience I had at your theater, Cinemart RC Puram, on 24th February 2024. I had booked two tickets for the 7:35 PM showing at your theater through the platform BookMyShow.com. However, upon traveling over 15 kilometers through heavy traffic to reach the theater, I was informed that the movie had been canceled.

    What exacerbates the situation is...
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    R
    rambvvs
    from Hyderabad, Telangana
    Feb 20, 2024
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    Not refunding amount

    I have booked movie ticket through bookmyshow app on 11th Feb 2024 but show was cancelled due to some technical issue, theatre management said they will refund next day through bookmyshow app, today is 20th feb 2024 till now bookmyshow not refunded amount, i have followed up with them 4times, every time they ask what is the issue and ask me to contact after 72 hrs this is repeating, so kindly resolve issue....
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    R
    Ravi1418
    from Coimbatore, Tamil Nadu
    Jan 25, 2024
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    Offers listed are not at all applicable

    I am trying to book a ticket using HDFC times card. In the offer section it list as 25% offer. But when I enter my card details for payment, it always says that the card limit has reached. This is not the only time. I am always getting this. When I try to chat with the customer care I am not even getting connected to the advisor. If book my show is not going to provide theh offer why it is showing it in the first place....
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    I
    I prasad
    from Mandapeta, Andhra Pradesh
    Jan 19, 2024
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    Amount debit tickets not confirmed

    Today i booked 3 tickets hanuman movie rajaratna theater Mandapeta .2.30pm show . My amount debit but didn't receive any confirmation.My transaction I'd T2401190503213593438251...
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    S
    simrannajwani
    Jan 8, 2024
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    Argy X Massano @ Nesco Mumbai

    My Booking ID reference is : NCER0Y5WS13ABB

    I had booked ticket for the show scheduled on 24th December, 2023. The event was preponed to 23rd December, 2023 without any information from BMS. Only a few days prior we were informed. This is extremely unprofessional. How can they expect us to be available on 23rd December when the tickets are booked for 24th December? I paid 11, 908 INR for the tickets and was told by the organizers...
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    S
    S.Shinde
    Jan 6, 2024
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    To book my shows Please refund my tickets amt ,2nd dec 21.15 I booked tickets through phone

    To bookmy shows
    Pls refund my tickets amt, 2nd dec 21.15 I booked tickets through phone pay app 559 rs deducted in my account but cannot get tickets I was tryed but app can't working your app network problem can't working and can't book my tickets, I ask the ticket keeper my order booked he says all tickets are sold no any your online booking, i feeled very sad I had bought next show tickets phisycily collect

    Subject:...
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    P
    pujadas1245
    Jan 4, 2024
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    Gift voucher showing balance exhausted.but never used that voucher

    I've a gift card voucher & the expiry date is 4th Jan, 2024(today) 23:59 .
    I'm trying to apply that gift voucher from 10pm .still, it is showing "balance has been exhausted". I've never used this voucher....
    +2 photos
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    G
    Gaha14
    Dec 31, 2023
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    Amount deducted from my account but haven't got any confirmation mail on my bookings

    I want detucted money back...
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    M
    MeharZ
    from Howrah, West Bengal
    Dec 19, 2023
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    Money deducted but movie tickets not confirmed

    Money deducted online through UPI portal but movie tickets not confirmed....
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    A
    Ashte
    Dec 14, 2023
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    Show cancelled without any notification and no refund

    Address: Indiranagar

    Hi,

    I had booked a comedy show ticket which was confirmed for 10th dec, 8pm at yuck comedy club indiranagar. I reached the venue and waited for 10mins and venue was closed.
    I asked a person on ground floor and was told that the show was cancelled since only 2 tickets were booked (mine).
    I wasn't informed about the cancellation until I reached and investigated myself. Terribly embarrassed in front of my friend...
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    T
    thequazar
    Nov 2, 2023
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    Tickets cancelled even after payment processed, no refund received

    On 27 May 2023 I had booked movie tickets on BookMyShow worth Rs. 898 with Transaction ID T2305271410551012623296 and UTR[protected]. The amount was deducted from my account but the booking was cancelled. I had initiated a refund, and the app shows that the amount has been refunded, but I have not received the amount till date.
    I have reported the transaction multiple times, but to no avail....
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    V
    Vikash15
    from Visakhapatnam, Andhra Pradesh
    Oct 30, 2023
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    Extra Cost in form of donation by BookMyShow

    Address: BookMyShow

    I have booked tickets in BookMyShow on 10/29/2023 for the movie shown in tha attached screenshot. Everything looks fine untill I noticed that they have an extra Rs 4/- added as donation for 4 tickets,

    The problem I found is that that 4rs is not a matter to keep it as a donation after paying extra amount in form of GST etc.. and who knows that they are really donating or using for good all the amount they are collecting from...
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