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+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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We know this must have caused you trouble. Please accept our apologies for it..
We do understand your view on this situation.
When you book a ticket on our website, there are stages where you confirm your booking on the order summary page. Once you proceed to payment and the booking is confirmed, the seats are blocked at the cinema's end. We being ticket aggregates have to abide by the rules laid by the cinemas and hence cannot exchange, refund, cancel or make any manual modifications on a confirmed booking as cinemas do not have a cancellation policy.
Alternatively, those tickets could be gifted/authorized to your family/ friends and you could bring a smile on their face. Hope you understand us Sonam.
Regards,
Team BookMyShow
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