[Resolved]  Book Tree — not delivering book after online transaction

Address:

Pune, Maharashtra

sir I ordered a SSC book from book tree and paid 414 rupees on 17th december. But till now htey have neither delivered me book and are not willing to return my money.the detail is as follows Dear Customer, Thank you for your order from www.bookstree.in For your convenience, we have included a copy of your order below. Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@yahoo.com. ORDER DETAILS: Merchant Site URL : www.bookstree.in Order Number:[protected] Order Received: Dec 17, 2013 Total Amount : INR (Indian Rupees) 414.00 VISA Debit Card Issued in India Holder : arpit kamra Billing Address : (As entered by the Customer) infosys phase2 plot 24/2 rajiv gandhi infotech village maan taluka mulshi Pune pune mahrashtra 410057 India Customer's Phone Number : [protected] Customer's E-mail ID : [protected]@gmail.com Customer's IP Address : 61.246.57.4 Recipient's Name : arpit kamra Shipping Address : infosys phase2 plot 24/2 rajiv gandhi infotech village maan taluka mulshi Pune pune mahrashtra 410057 India Recipient's Phone Number : [protected] Special Instructions : None