[Resolved]  Bookmyoffer.com — Faulty/duplicate samsung power bank and mi power bank

Address:Bangalore, Karnataka

Dear sir,

I need to take legal action against them, they send duplicate product, damaged and faulty. Customer care doesn't pick the phone. All cals get disconnected in few seconds. After severe try i got connected to their line and my complaint was registered complaint no 72391, 72400, 72404 but till now no response.

Regards

Ramya

[protected]

— forwarded message —
From: ramya meera
Date: mon, mar 21, 2016 at 3:23 pm
Subject: i have ordered 3 power bank and i have received 2 against order no [protected] &[protected]
To: [protected]@bookmyoffer.com


Dear team,


I have ordered power bank and i have received 2 against order no [protected] &[protected] but invoice mentioned as [protected]. One of the material is damaged and i tried to contact customer care so many times but couldnt able to contact. Pls help


1. Order date - 16.03.2016 03:28

Order confirmation number: [protected]


2. Order date - 15.03.2016 12:33

Order confirmation number: [protected]


3. Order date - 15.03.2016 12:25

Order confirmation number: [protected].


Regards

Ramya

[protected]
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Oct 31, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
May 05, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience, we appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks.
Verified Support
Sep 30, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

Comments

Bookmyoffer.com, a online shopping site ..I ordered a mi power bank 10400, but its not working, charging time is very low ...customers care was not receiving the call...I want my cash back otherwise I complaint in consumer court and give an FIR in local police station...
Gali gali mein shor hai - bookmyoffer chor hai. thief thief - shame shame - delivered fake product, customer care not working - they are thieves - do not purchase anything from them.
I ordered mi power bank of 20400 mah, but I got duplicate Samsung of 16000mah which is not working as well, and when I am trying to call to customer care, no one is picking, I want correct product or money back
I buy a powerbank form bookmyoffer.com but they provide duplicate product and damage also. So many times I complain there through mail or call but they will not going to give my money back so plz help me

I have not ordered anything

I have not ordered any shipment..there is no need to deliver shipment no UNIBMOC239332

Arriving Today: BOOKMYOFFER order UNIBMOC239332 is out for delivery and will be attempted in 6hrs.Pls keep INR 1149 ready.

No need to deliver it

Samsung 16800mah powerbank

I have brought Samsung 16800nah power bank from book my offer but it didn't work properly I have charged it for three days but the power lasts for five minutes only and it didn't charge my phone

Never sell original products

Broken fake product delivered.. No response from customer care number. Read all reviews it seems like a usual thing for the company. They actually are a fraud company.

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