[Resolved]  Bookmyoffer.com — Replacement of original product or refund my money for the following order : [protected], order : [protected]

Address:600032
Website:www.bookmyoffer.com

As i had purchased an product of 3 pair socks reebok watch combo and two jeans combo (30 size) on april 29 by cash on delivery.
The products delivered are with damaged watch and jeans pants with size of 28. At that moment i showed it to the delivery person. He said that you have to return it through online complaint.
Then i tried to connect through mobile call, but they didn't connect me to their customer care.
Then i send a formal complaint mail to them.
There is a no response for that mail till now.
I need a solution for this, it may replacement of good and original product or refund.
I wasted almost rs.1547 by purchasing this product.
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Nov 3, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

Comments

Very disappointed by this type fraud
I have ordered power bank from bookmyoffer.com but it has not been delivered since 1 Month. Even i have tried to contact by mail but there is no response from their side. I think this site and product shown on this site is totally fraud. I have all that dont go for it. This is completely fraud site.
Cancel my order now, i don't have this product
I'm bay mi 20800 mah power bank but products not work and costumer care no.not response. How I'm refund my money
I bought mi power bank of 10400mah, I got it today n shocked when I charged it, it's fully defective peace, n I m gonna registered complaint on this company, , order ref no[protected]

Fake branded shoes delivered

I have ordered for Branded shoe for INR 1648 but the shoe that was delivered to me was of 2 different brands .. on top its Reebok and bottom sole is of Lotto .Overall the quality of the shoe was worst.
No response from Bookmyoffer to my request to return the product.

Samsung Memory Card 32 Gb

Hey I Purchased Samsung 32 GB Memory card but its not working from Day 1, I think its Fake website I tried a lot on Customer care no. But they didn't Replied to my phone & Mail.
Reference no.-[protected]
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 30, 2016
Verified Support
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks

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    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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