[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Shipment not deliver

Address:Gurgaon, Haryana
Website:www.bookmyoffer.com

Sir,
I have booked Samsung Mobile on Bookmy offer site on[protected] through credit card & expected delivery date as[protected], but til now my order was not shipped .
When i mail to customer support they are send only order id details, but not send any shipment status.
And there is no response from call center or customer support.
Please help me.

Order no: [protected]
Order date : 26.12.2016 time :16:22
Pay mode : Credit card
Payment gateway : mobikwik
Estimated Delivery date :[protected]

Estimated delivery date is[protected] but til now it was not yet shipped.
And also no response from mobikwik site.
Why mobikwik supports these type of merchants.

Finally i am requesting you to please help me.
My Mobile no : [protected] & [protected]
Address : Bachupally - Hyderabad - Telangana.

Please check below trail mail in text format.

Dear rajesh.[protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com

This is your electronic order confirmation for [protected] .
Please save it for future reference. You will need this if you wish to contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.1, 398 being the total order value.

Details of your Order

Order Date - 26.12.2016 16:22

Order Confirmation Number: [protected]

Deliver To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Bill To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Payment Summary

Payment Methods: Mobikwik

Quantity Product Unit Price Net Price
1 Any Samsung Mobile at 1299
Rs.1, 398 Rs.1, 398
Purchase Summary

Subtotal: Rs.2, 199
Shipping: Rs.99
Tax: Rs.0
Discount: Rs.900
Order Total: Rs.1, 398
Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery.

We will notify you when your order is shipped. In the unusual event that any item you have ordered is physically not available, or not in a condition to be shipped to you, we shall inform you accordingly, and cancel the item(s) from your order. In such cases your credit card will not be charged. Please see the Shipping Policy on our website for details.

We value your business. Hope you enjoy shopping with us.

Kind Regards,
www.bookmyoffer.com Team

www.bookmyoffer.com is committed to your satisfaction. If you have a question about your order please contact our Customer Care Department at +91-[protected], or e-mail us at [protected]@bookmyoffer.com"

Copyright © 2016, www.bookmyoffer.com

What is the status of my order?

▼ Hide quoted text
On 26 Dec 2016 16:22, wrote:

Dear rajesh.[protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com

This is your electronic order confirmation for [protected] .
Please save it for future reference. You will need this if you wish to contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.1, 398 being the total order value.

Details of your Order

Order Date - 26.12.2016 16:22

Order Confirmation Number: [protected]

Deliver To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Bill To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Payment Summary

Payment Methods: Mobikwik

Quantity Product Unit Price Net Price
1 Any Samsung Mobile at 1299
Rs.1, 398 Rs.1, 398
Purchase Summary

Subtotal: Rs.2, 199
Shipping: Rs.99
Tax: Rs.0
Discount: Rs.900
Order Total: Rs.1, 398
Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery.

We will notify you when your order is shipped. In the unusual event that any item you have ordered is physically not available, or not in a condition to be shipped to you, we shall inform you accordingly, and cancel the item(s) from your order. In such cases your credit card will not be charged. Please see the Shipping Policy on our website for details.

We value your business. Hope you enjoy shopping with us.

Kind Regards,
www.bookmyoffer.com Team

www.bookmyoffer.com is committed to your satisfaction. If you have a question about your order please contact our Customer Care Department at +91-[protected], or e-mail us at [protected]@bookmyoffer.com"

Copyright © 2016, www.bookmyoffer.com

This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

[protected]@bookmyoffer.com

Message will be retried for 1 more day(s)

Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain bookmyoffer.com by aspmx.l.google.com. [2607:f8b0:4001:c02::1b].

The error that the other server returned was:
452-4.2.2 The email account that you tried to reach is over quota. Please direct
452-4.2.2 the recipient to
452 4.2.2 https://support.google.com/mail/?p=OverQuotaTemp e100si13960812itd.26 - gsmtp

----- Original message -----

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X-Received: by 10.107.179.195 with SMTP id c186mr41507218iof.35.[protected];
Mon, 02 Jan 2017 03:25:42 -0800 (PST)
MIME-Version: 1.0
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In-Reply-To:
References:
From: K RAJESH
Date: Mon, 2 Jan 2017 16:55:42 +0530
Message-ID:
Subject: Re: [Order [protected]] www.bookmyoffer.com
Order Confirmation
To: [protected]@bookmyoffer.com
Content-Type: multipart/alternative; boundary=001a11484830e534e605451acfd1

What is the status of my order?
On 26 Dec 2016 16:22, wrote:

[image: Online shopping for books, fashion, Electronics]


Dear rajesh.[protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com


This is your electronic order confirmation for [protected]

.
Please save it for future reference. You will need this if you wish to
contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.1, 398 being the total
order value.
Details of your Order

Order Date - 26.12.2016 16:22

Order Confirmation Number: [protected]

Deliver To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Bill To:
K RAJESH
[protected]

----- Message truncated -----

Dear sir,
You have given estimated delivery date as[protected], but till not it was not delivered.
Please cancel my order because of no response from bookmyoffer team.
On 26 Dec 2016 16:22, wrote:
▶ Show quoted text
This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

[protected]@bookmyoffer.com

Message will be retried for 0 more day(s)

Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain bookmyoffer.com by aspmx.l.google.com. [2607:f8b0:4001:c02::1b].

The error that the other server returned was:
452-4.2.2 The email account that you tried to reach is over quota. Please direct
452-4.2.2 the recipient to
452 4.2.2 https://support.google.com/mail/?p=OverQuotaTemp h2si34318588ite.54 - gsmtp

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
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X-Received: by 10.107.179.195 with SMTP id c186mr41507218iof.35.[protected];
Mon, 02 Jan 2017 03:25:42 -0800 (PST)
MIME-Version: 1.0
Received: by 10.50.25.199 with HTTP; Mon, 2 Jan 2017 03:25:42 -0800 (PST)
Received: by 10.50.25.199 with HTTP; Mon, 2 Jan 2017 03:25:42 -0800 (PST)
In-Reply-To:
References:
From: K RAJESH
Date: Mon, 2 Jan 2017 16:55:42 +0530
Message-ID:
Subject: Re: [Order [protected]] www.bookmyoffer.com
Order Confirmation
To: [protected]@bookmyoffer.com
Content-Type: multipart/alternative; boundary=001a11484830e534e605451acfd1

What is the status of my order?
On 26 Dec 2016 16:22, wrote:

[image: Online shopping for books, fashion, Electronics]


Dear rajesh.[protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com


This is your electronic order confirmation for [protected]

.
Please save it for future reference. You will need this if you wish to
contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.1, 398 being the total
order value.
Details of your Order

Order Date - 26.12.2016 16:22

Order Confirmation Number: [protected]

Deliver To:
K RAJESH
[protected]
H NO:1-85 NEAR SRIMANNARAYANA SCHOOL, BACHUPALLY VILLAGE
Hyderabad 500090
TELANGANA
INDIA

Bill To:
K RAJESH
[protected]

----- Message truncated -----
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May 12, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
Jan 09, 2017
Updated by rajeshkhyd
But no use...
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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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