[Resolved]  BookMyShow — About Sunburn Tickets Refund process

Address:New Delhi, Delhi, 11043
Website:www.bookmyshow.com

I purchased sunburn tickets for Goa, they changed the venue so i requested for refund. on 17th November they said they have started the refund process and still i have not received anything. when i called their Customer care executive he said refund has been made. when i asked for the transaction id he did not even provided me that so that i can check with my bank. 15700 Rupees is lot of amount for people like me. i dont know what should i do now.

Booking Id- VTBG00QGWDG5YX
complain Registration- Ticket Id [#2715618]
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Dec 19, 2016
Complaint marked as Resolved 
After this complain i recived a text message from BMS(No number) that amount will be credited in next 4-5 day. after two days i received my amount.
Verified Support
Dec 14, 2016
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Your mail against the ticket id 2715618 has been reverted,

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Complaint comments 

Comments

I have booked 2 tickets today[protected]:07 pm)with my friend card amount(128/-) got deducted . but I got failed message like 9:09pm..
We are sorry that your payment for Manyam Puli at Asian Lakshmikala Cinepride: Moosapet (CHANDRAKALA) failed. Pls try again later.kindly do the need.
BookMyShow Customer Care's response, Dec 23, 2016
Verified Support
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days

In case of coming across a instance as such, share with us the contact details entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-42085050

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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