BookMyShow — Accurate Status regarding my Ticket Booking

Address:

401, A Wing, Marble Arch, Shastri Nagar, Andheri West, Mumbai - 400053

Hello,

I have paid for a booking on your website on December 5, 2022. Booking ID is ROHM00NXDZB1F5.

I got a confirmation message on whatsapp as booking is confirmed. However, now when I am viewing it on the bookmyshow app it says " Payment Failed" . The amount has got successfully debited from my account.

I am trying to reach someone, no reply. I am not certain who to seek a confirmation from as the date is only 2 days away.

PLease help or make a customer care number available for bookers like us to get a confirmation instantly.