BookMyShow App — Regarding no confirmation messages abt seat not being generated

kunal khosla

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411048

Hi
I tried to book 3 seats of kapoor and sons show twice, but both times the money was debited from my ACC. And no message or seat information was provided to us.
Show time 18th march, 1:30 pm
With Rs 537 debited twice from our acc no...xxxx5936
Transaction details: 1.18 the March, 7:55 am
2. 7:45 am same day
Contact no:[protected]
For inox fatimanagar

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BookMyShow Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and in case of a nationalized bank 10 working days.

In case of coming across a instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected]

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative