BookMyShow — booking confirmation is failed

 
1 Review
 Raahul410 on Dec 29, 2017
Dear sir, i was booking a movie ticket on bookmyshow around 1:00 pm (29 dec 2017) for watching a movie"tizer zinda hai" on elphinston cinema (Seat no. F17, f18) on 31st dec 2017 for show time 12:15pm. During payment money was debited from my account (Transaction detail - othpg[protected] bookmyshow mumbai) but booking was not confirmed. So i want to refund my amount into corresponding bank account.

booking confirmation is failed
Updated by Raahul410, Dec 29, 2017
I was booking a ticket of "Tizer Zinda Hai" movie at Elphinstone cinema Patna for show time 12:15 pm on 31st December 2017 for seat no. Dress Dress circle:F17, F18.During payment of this movie, money is debited but booking is confirmed due to some technical error.P;ease check about my transaction andDue to failure of it, i want to refund my money in my Account with whom was debited.
BookMyShow Customer Care's response, Jan 17, 2018
Hi,

We sincerely regret the level of discomfort you have faced while transacting with us.

The said transaction has been initiated from our end.

Ideally, the amount does hit the account within 5-7 working days or 10 working days in case of a nationalized bank.

Please quote the above-mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on allears@bookmyshow.com )

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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