BookMyShow — called up customer care on rescheduling ticket but no help

Address:Chandigarh, Punjab, 160047
Website:bookmyshow.com

Hi,
I just booked movie ticket on Book my show and in hurry i booked for today 29March instead of 31 March. Within a minute of booking ticket i called up customer service and told to reschedule or cancel my ticket as per their comfort but they directly refused to help saying information is sent to PVR within a minute. Very poor response, not at all excepted. They should check atleast if customer is regular on your sit/app.
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[protected] please cancel my tickets
Hi

I want to cancel tickets for Booking ID WWXFDBL

can you tell how to do

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