BookMyShow — Cancel my ticket movie ticket

Address:	560050
Website:	book my show

I had booked tickets from BookMyShow.com for a movie at)
Venkateshwara Digital 2K Cinema: Avalahalli the bangalore. But due to certain reasons,
I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show.
But they refused my request. Even when I requested them to keep the service charges, and may be more but refund
the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their senior, .
they promised to arrange a cal back which I never recveived.
ticket number VTBR00AKUKWGK SET no T15