[Resolved] BookMyShow — cashback not received

Sumit tandon1

from Delhi, Delhi

Address:

A-104c om vihar phase 5 uttam nagar, New Delhi, Delhi, 110059

I have made a payment through google pay as per offer however after made payment i have not received cash back then i contact with google pay they said currently no offer with book my show you can refer that screenshot there is mentioned that offer is valid till 18 july 2019 you can refer google pay department chat as well payment of rs.1087 on sunday 31jun

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Aug 23, 2019

Complaint marked as Resolved

Verified Support

Jul 23, 2019

BookMyShow Customer Care's response Hi Sumit

We didn't mean to let you down.

As observed, your concern has been addressed against the complaint id #8976772

For any concerns, share your contact details via [protected]@bookmyshow.com we would love to help you.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Tushar1996

from Mumbai, Maharashtra

Sir, today I booked a ticket for spider man 2 and my money was deducted yet my ticket was not confirmed. Kindly refund my money or book the ticket.

BookMyShow Customer Care's response, Jul 23, 2019

Verified Support

Hi Tushar,

Sorry for the trouble.

Ideally, for an unsuccessful transaction the amount gets refunded within 4-5 working days, some banks may take 10 working days. Also if you have used a wallet it will reflect within 24 hours.

Please share your contact details via alears@bookmyshow.com so that I can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.