[Resolved]  BookMyShow — complaint about the customer care executive misbehave

Address:Kolkata, West Bengal
Website:Helpline@book my show .com

Recently i talk to the customer care executive mr. Manzoor... During the first phase of conversation he talked to me very politely but after sometime he talked very rough and used a very misbehaving voice which i didn't like at all... I experienced very bad feelings during this conversation. I think he should know how to talk with the customer... I think a valid accountable person should look after this issue seriously and should observe that the customer should treated well because we haven't call the customer care for time pass, we called because we experienced some problem and if the customer care executive behave like this than sorry we have to stop using your application
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2018
Complaint marked as Resolved 
Verified Support
Nov 30, 2017
BookMyShow Customer Care's response
Hi,

Sorry about the experience that you had to go through.

Please help me with your concern in detail along with your contact numbers used while transacting on [protected]@bookmyshow.com.

We will have this checked for you.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information