[Resolved] BookMyShow — complaint regarding cancellation | |||||
I just booked the movie ticket through bookmyshow app and bymistake i selected the combo option as well and when i made the payment i recognised that i had ordered the combo as well and it cost me hell lot of money due to which my account has gone to minimum balance.. Then straightaway i called bookmyshow support centre but nobody picked up the phone and i was in queue from last half an hour.. I again called bookmyshow and i was again made waited for 15 min before anybody picked up.. Then a person called fahad or ahad picked up the call and when i told him my problem he just straightway denied that we cant do anything.. I asked him then whats the reason you have opened this support service if you dont consider customer value.. If no step would be taken then i would take case this further.. Was this information helpful? | |||||
Jun 8, 2018 Complaint marked as Resolved Verified Support May 01, 2018 BookMyShow Customer Care's response Hi there, Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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