[Resolved]  BookMyShow — Did not inform me for the cancelled show

Address:Mumbai City, Maharashtra
Website:Www.bookmyshow.com

I booked a movie ticket for Hunger games mockingjay part 2 for 29th Nov. We drove all the way to the theatre only to find out that show was cancelled but bookmyshow didn't inform us. We wasted the whole Sunday afternoon and even paid the parking fee in the mall.
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Complaint marked as Resolved 
Verified Support
Dec 08, 2015
BookMyShow Customer Care's response
Hi Lupita! As per our telephonic conversation, we hope you have received a satisfactory response. We do notified our customers in case we receive a show cancellation. Be assured, the amount for the said transaction would reflect within 10-12 working days. Hope you understand us too. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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