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BookMyShow — Did not receive refund for cancelled event

Address:501 7th Main Road, Kamadhenu Nagar, B Narayanapur,, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura

Purchased 2 tickets for Bangalore Open Air 2021. Concert was cancelled, however, did not receive refund for the same. Could you please re-initiate the refund process?
Booking ID - TBAB00SU80GUPD
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