[Resolved] BookMyShow — Fake movie tickets
I was booked my movie ticket for 1920 london movie at fun cinema Lucknow @ 11:00 am, through Book My Show Website, but when I go to cinema ticket counter then they told me that show was changed. Its started from 10:15 am in place of 11:00 am.
I got movie reminder three times from book my show that my show was @ 11:00am.
My Booking ID: FNLK[protected]. Seats: EX-O20, O19, 2 seat(s) for 1920 London on Tue, 10 May, 2016 11:00am at Fun Cinemas: Lucknow (SCREEN 1).
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Jun 21, 2016Complaint marked as Resolved
May 17, 2016BookMyShow Customer Care's response Hi Avanish, We don't like to see our customers upset and troubled and always strive to create a positive customer experience. As per the telephonic conversation that you had with one of our customer care official and as per the updates received from the cinema, we understand that you were offered with an alternate show tickets as a service recovery process. However, they were unable to receive a response from your end. You're request you to get in touch with the cinema authorities as they would be in a better position to address your query. We truly value you as you are one of our esteemed customers and assure you of our best services at all times. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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