[Resolved] BookMyShow — Fraud

Ashish Prajapat

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122103
Website:	bookmyshow.com

I booked a ticket with amount payable of rs. 107. i paid that amount with gift card voucher of rs. 250 . and i did not reveive any ticket but my balance of gift card was reducted but i thought it could be technical error so i visited their website and clicked on resend ticket and it showed i did not book any ticket and then i booked again with gift card's remaining balance and surprise it happens again my balance reducted and still no ticket if i can file a complaint in court i would against these fraudsters.

Was this information helpful?

No (0)

Yes (0)

Jan 1, 2017

Complaint marked as Resolved

Verified Support

Nov 29, 2016

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Since, the payment was attempted using gift vouchers and the amount charged to you would be reversed back to your gift vouchers within 40 min from the time of transaction.

You are requested to wait for the above-mentioned duration and then try booking your tickets once again using the mentioned gift voucher by entering the contact details manually on My Review page/confirmation page

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.