[Resolved]  BookMyShow — Helicopter tickets

Website:

www.bookmyshow.com

I booked 2 helicopter ride tickets with bookmyshow on 20th april, costing inr 11, 251. The booking was for 25th april, 2 pm, covering south mumbai. On the day of the ride, around 1 pm, i received a call from accretion group (Agents who organize the helicopter ride) saying that the 2 pm slot was full, and they requested me to come at 4.30 pm instead. They promised that all the specifications, such as time of the ride, route, etc will stay the same. I agreed to this proposal.
On reaching the airport, about 5 minutes before boarding the helicopter, i was told that the specifications i had asked for are not available anymore, only the north mumbai route was available after 3.45 pm. When i protested, they blamed me saying why did i book such a late slot. When i tried to contact accretion group, they said they can't do anything. I was told i have to decide in 5 minutes if i want to board the helicopter or get a refund. I decided to not board the helicopter and get a refund.
After that, accretion group and bookmyshow have been playing a blame game with each other, and both refuse to refund my money.
Please help me get my refund back. I have been swindled out of my money and nobody is willing to listen.
My bookmyshow booking id is juhu00t1c11yyk.