[Resolved]  BookMyShow — I have booked show for wrong timing

Please click on the below link to get your QR Code. Just scan and pickup your tickets from the Venue kiosk(s) - http://bmsurl.co/Ua3sGzDt

Hi Customer, Booking ID: FMVS[protected]. Seats: PR-C16, C15 for Dangal on Fri, 23 Dec, 2016 3:55pm at INOX: Raghuleela Mall, Vashi (SCREEN 3). Please carry your CC/DC card which was used for booking tickets.Please use your Conf. No. 362281 and TPIN No./Kiosk Pick-up Code : 9349 to collect tickets at INOX: Raghuleela Mall, Vashi
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Mar 10, 2017
Complaint marked as Resolved 
Verified Support
Feb 07, 2017
BookMyShow Customer Care's response
Hi,

Your view on the situation is very important to us.

We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.

Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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