[Resolved]  BookMyShow — Misguided by BookMyShow

We had booked justin bieber tickets from book my show.. Before booking the tickets, we had confirmed that the selected seats were sitting seats..

After few weeks we came to know they were standing seats... We again called up bookmyshow to clarify the same. They again confirmed they were sitting seats!!

On the final day we had to stand!! Upon calling them again, the customer care says, "sorry for misguiding you, the entire show is a standing event!!"

This is absolutely not acceptable!! We are disgusted with your customer service!!
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Jun 12, 2017
Complaint marked as Resolved 
May 10, 2017
Updated by Mahdokht Bharda
A big lie by book my show!! Inspite of there being sitting arrangement, they said entire show is a standing event!! Continuously we are being kept on hold...A customer care answered my call, as soon as questioned him on their lie and the harassment they created, he disconnected my call!!

The show was to start at 4pm...till 6:30pm it is still not started!!!

Extremely disheartening!!
Verified Support
May 12, 2017
BookMyShow Customer Care's response
Hi Mahdokht,

We are sorry for misguiding you! We'd like to know more about the events that happened with you! Please email us on [protected]@bookmyshow.com or and we will have this investigated! Please allow us a chance to get this right!

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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Seat book bt not send massage my mobile no.

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