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BookMyShow — Money deducted but ticket not received

I booked my ticket around 10:30 pm on July 4th for Jujutsu kaisen 1:40 pm July 5th show. The amount of 1294 rupees has been deducted (after applying a gift card of 250) has been deducted from my bank account but it's showing the tickets haven't been booked.
UPI id I used for ticket payment: [protected]@oksbi
UPI id of transaction:[protected]
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