[Resolved] BookMyShow — Money deducted, but tickets not confirmed | |||||
I saved few seats on bookmyshow and later booked (confirmed) the tickets by paying online through netbanking (state bank of mysore). But after i paid the amount, the page did not redirect back to the bookmyshow website, instead showed that the page cannot be reached. I even received SMS from the bank that the amount (451) has been deducted, but the tickets haven't got confirmed yet, which is still showing "pay online to confirm tickets". What do i do? Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved Verified Support Dec 14, 2016 BookMyShow Customer Care's response Hi Pratheeksha, We know this must have caused you trouble. Please accept our apologies for it. I've checked the transaction and can definitely say that the refund of the amount charged has been successfuly processed and you should expect the money within 10 working days from the 9th of Dec Looking forward to serve you again. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
 2 Comments | |||||
Comments
When I was trying to book ISL tickets transaction failed and amount about 2100 debited from my account. After few days still didn't got money back. When I get it ?
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BookMyShow Customer Care's response, Dec 19, 2016
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.