[Resolved] BookMyShow — My amount deduction and cheating over me

Naveen0612

from Nellore, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500033
Website:	www.bookmyshow.com

I tried booking for udta Punjab movie tickets because of some connectivity problem I tried thrice the amount was thrice deducted from my account but tckts were not booked.I called them they asked me for 48 to 72 hours but within minutes they msgd me DAT our team don't take any responsibility for this transaction.Amount transacted was 310.69 paise thrice .They have took the movie but not making refund they are not connecting me to customer care mobile balance deducted around 50rs.I'm helpless please help me out to solve this query

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Aug 6, 2021

Complaint marked as Resolved

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BookMyShow Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Naveen,

We sincerely regret the level of discomfort you have faced while transacting with us.

The said transaction has not been initiated from our end.

Ideally the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank.

Please cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the updated bank statement in case of any discrepancies. (on [protected]@bookmyshow.com )

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.