[Resolved]  BookMyShow — Never trust the site: I lost 6575 rupees.

Address:Gurgaon, Haryana, 122009
Website:www.bookmyshow.com

I booked a ticket for a cricket league " Last Man Stands". I was guaranteed 5 matches with the first match on 2nd April 2017 as shown in the ticket. Later I got to know that I have been placed in reserve players of a team. I would not get to play the matches and only if there is a shortage of players. Also I did not get to play the match on 2nd April 2017 as shown on the ticket. On raising the issue with the bookmyshow, they asked me to wait for 48 hours before the resolution but never responded in 108 hours. On calling again, they informed me that I should ask for my refund from the Organiser. I could not understand if I paid my money to bookmyshow and on the trust of bookmyshow, why are they not liable for the refund. I lost 6579 rupees just because I trusted them. But I could not sit peacefully and the money is huge enough for me to approach the consumer court.
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Apr 07, 2017
BookMyShow Customer Care's response
Hi Rohit,

As per the update, the refund against the booking id TURF016H7RJWER has been refunded from our end.

You can expect the amount within 5-7 working days.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Verified Support
Apr 07, 2017
BookMyShow Customer Care's response
Hi Rohit,

As per the update, the refund against the booking id TURF016H7RJWER has been refunded from our end.

You can expect the amount within 5-7 working days.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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