[Resolved]  BookMyShow — No cancellation or rescheduling option for booked ticket

Dec 21, 2015

BookMyShow Customer Care's response Hi, We being aggregates, post the transaction is successful, have zero authority for the said transaction. We do understand that customers expect a cancellation, modification policy in the transaction or some alternative to the current situation you're going through. But like it was discussed and brought to your notice, we have no authority once the transaction is successful. The cinema has those seats blocked and it's deemed as sold. We also do understand the possibility of a human error but we do not really want to impose that thought on you of you being responsible in selecting the show date and time. In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf. Hope you understand us too. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.