[Resolved] BookMyShow — No cancellation/refund being offered

Thakur_ankit_singh

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 110019
Website:	www.bookmyshow.com

I booked my ticket for WWE India tour on 3 December 2015 at 6:49 p.m., which is scheduled to happen on the 15th January 2016. Now, due to uncertainties, I will not be able to attend, for which I requested a cancellation within 1.5 hours of booking it. The customer care simply refused to cancel for an event that is almost a month and a half away. The amount totals upto Rs.11, 713.50. Since, I as a responsible citizen of this country, wouldn't want to go around selling these tickets, considering bookymyshow.com is the official ticketing partner. I feel cheated and harassed as a customer, living in a free country, where terms like no cancellation/refund seem to go against the very idea of a free country and points towards a much sinister shrewd practice. I seek for a simple refund.

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Dec 4, 2015

Complaint marked as Resolved

Nothing has been done/can be done, in this regard. I guess this is one of those flawed laws. The response was posted immediately by the concerned authorities although with no resolution that is beneficial.

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Comments

BookMyShow Customer Care

from Mumbai, Maharashtra

Verified Support

Hi! We do indeed understand your concern and we being an aggregate to provide the ticketing service are obligated to abide all the norms laid by the cinemas/Organizer authorities. Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end. In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show/event on your behalf.