[Resolved] BookMyShow — not able to use balance amount in voucher

rahulagenius

from Pune, Maharashtra

Address:

411060

I have amount balance in my gift voucher section which i am not able to use. Support representatives are giving stupid reasons. I got it confirmed earlier that i will be able to use the voucher with remaining amount for other bookings but now i am unable to use it. This is complete fraud and cheating with your customers. I should be able to use the balance amount in my voucher within validity in any case. You can eat up our money just like that.
My number is [protected].

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Feb 12, 2018

Complaint marked as Resolved

Verified Support

Jan 12, 2018

BookMyShow Customer Care's response Hi Rahul,

We hope your query was addressed on 5242958

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative