[Resolved] BookMyShow — Oct 10- Sufi night concert- NSCI . Mumbai

SanjayShah9868

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400014

Mismanaged show . Inspite of having numbered tickets, no ushers there and people were being directed by security to seat randomly . It took me 45 minutes to locate a bookmyshow volunteer and get her to help get my assigned seats which were being occupied by someone else . I would request a partial refund as I missed most of the first part of the 4 part show Details Booking id - SNNS00ZCQ3H6BF quantity-6 seats (Regular (1st Floor):R366, R367, R368, R369, R370, R371) for Mirchi Sufi Festival at DOME at Dome @ NSCI, SVP Stadium: Mumbai, Merchandise - -. Total Amount-Rs10260 First complaint to bookmyshow [protected]@bookmyshow.com Oct 11- to which I received Ticket Id [#1001602] and Svetlana from customer care promised to revert Second Complaint quoting the ticket I'd on oct 13 . No response . Third complaint on October 16-no response .

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Complaint marked as Resolved

Verified Support

Nov 04, 2015

BookMyShow Customer Care's response Hi Sanjay,

We understand your concern and gave it our best shot to help you out. BookMyShow takes complete responsibility of your online ticketing and your experience matters to us. As per our telephonic conversation, we have refunded the entire amount of this transaction from our end.

Really appreciate your patience and co-operation while we were reviewing your concern.

Hope your query has been resolved to your satisfaction.

Regards,
Team BookMyShow