BookMyShow — Partial Refund

I booked a ticket using bookmyshow webapp and added my debit card points as payment method . But after payment, they said there was server error and the amount will be refunded. But they only refunded the rest of the money after I applied my card points . which means that my 1000Rs worth debit card points is lost. I want my debit card points back as BMS cash or any other methods as the problem was in their side .
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    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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