[Resolved] BookMyShow — payment debited but ticket not confirmed

Harminder Sembi

from Basti, Uttar Pradesh

Address:	New Delhi, Delhi, 110059
Website:	BookMyShow

I have tried to book a movie ticket through bookmyshow mobile app on 12 november 2017 at 00:15 for the movie ittefaq my debit card has been debited for the amount of ticket but i didn't got ticket booking confirmation instead i got a message from bookmyshow that the transaction was unsuccessful i want total refund of the amount deducted from my account.
[protected]
Harmindersembi. [protected]@mail.com

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Jan 4, 2018

Complaint marked as Resolved

Verified Support

Nov 30, 2017

BookMyShow Customer Care's response Hi,

We've checked and we are unable to check any transactions with the mentioned contact details.

Please help us with the exact contact details used while transaction on [protected]@bookmyshow.com and we will have this checked for you.

Appreciate your patience.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.